When you upload your document for translation and give specifications regarding the language pair, specialization fields etc., a list of translators appears that matches the language pair and skills with their score, quote and due date. You can choose one or more translators for the job and the one that is available will accept it.

Our goal is to provide service of exceptional quality at a great value. We allow the customer to cancel the order on the same day or rejects the order after its completed and submitted.

Any cancellation request after an order has been processed must be submitted to the following email address: info@smartlation.com / admin@smartlation.com.

– If the translator has not yet started the translation a full cancellation and refund will be granted.

– If the translation is already in the process, it will be stopped as soon as possible. The client will only be charged for the part of the translation that has been completed.

If you are not satisfied with the provided translation delivered, you can deny the translation and we have it reviewed by our experts for quality and deliver you a revised translation. In the worst case scenario, you may get a full refund as per our policy.

In the past 2 years, Smartlation has developed an OCR algorithm that enables us to assess the work required of any file and any format in seconds. Once the translation workload was evaluated our system calculates a final quotation for each translator that was found fit for the job. Smartlation enables its translator’s to set their own terms and pricing and as such at times, we can see big price differences for the same job due to the different pricing that each Translator is requesting. 

Not necessary, translations pricing is correlated to the location where the translator is working from and therefore, translations from cheaper economies can cost less.  Smartlation, unlike other translation services, enables its translator’s to set their own terms and pricing and as we use translators from all over the world, it allows us to provide top translations at cheaper costs. 

The Smartlation team is working 24/7 to make sure that the valued customers get quality jobs well in time, we assure you that the jobs are delivered before time. For big orders translators upload partial completions on a daily basis.

Al cargar tu documento a traducir y establecer tus instrucciones específicas en cuanto a la combinación de idiomas, áreas de especialidad, etc., un listado de traductores aparece una coincidencia de la combinación de idiomas y capacidades junto con el puntaje, cotización y fecha de entrega. Tú puedes elegir uno o más traductores para el trabajo y el traductor que esté disponible lo aceptará.

Nuestro objetivo es proporcionar un servicio con una calidad excepcional y de gran valor. Permitimos a nuestros clientes cancelar una orden el mismo día o bien rechazar la orden después de ser terminado y entregado el trabajo.

Cualquier solicitud de cancelación después de que la orden ha sido procesada debe enviarse a la dirección de correo electrónico siguiente: info@smartlation.com / admin@smartlation.com

– Si el traductor aún no ha iniciado la traducción se concederá una cancelación completa y un reembolso.

– Si el traductor aún está en el proceso, deberá suspender lo antes posible. El cliente deberá pagar únicamente por la traducción parcial que se haya completado.

– Si no estás satisfecho con la traducción que se te ha entregado, puedes rechazar la traducción y haremos que sea revisada por nuestros expertos de calidad y te entregaremos la traducción revisada. En último caso, puedes obtener un reembolso total según nuestra política.

En los últimos 2 años, Smartlation ha desarrollado un algoritmo OCR que nos permite evaluar el trabajo requerido de cualquier archivo y en cualquier formato en segundos. Una vez el archivo a traducir ha sido cargado, nuestro sistema calcula la cotización final por cada traductor encontrado que pueda realizar el trabajo. En Smartlation permitimos a cada traductor establecer sus propios términos y precios y es entonces que podemos notar grandes diferencias en los precios. Podemos ver grandes diferencias para el mismo trabajo dado a los diferentes precios que ellos han establecido.

No necesariamente. El precio de las traducciones depende de la ubicación desde la cual el traductor este trabajando. En países con economías más bajas puede costar menos. Smartlation, a diferencia de otros proveedores de servicios, les permite a sus traductores fijar sus propios términos y precios ya que contamos con traductores en todas partes del mundo. Eso nos permite ofrecer traducciones a precios más bajos.

El equipo de Smartlation trabaja 24/7 para asegurarnos que nuestros apreciados clientes obtengan un trabajo de calidad a tiempo, asegurándonos de que el trabajo sea entregado a tiempo. Para órdenes de gran volumen, los traductores cargan diariamente entregas parciales de su progreso.

When you upload your document for translation and give specifications, you’ll see a list of translators matching the languages pair and skills with their score, quote and due date. You can choose one or more translators for the job and the the first available will accept it.

Our goal is to provide service of exceptional quality at a great value. We allow the customer to cancel the order on the same day or rejects the order after its completed and submitted.

Any cancellation request after an order has been processed must be submitted through our contact form.

– If the translator has not yet started the translation a full cancellation and refund will be granted.

– If the translation is already in the process, it will be stopped as soon as possible. The client will only be charged for the part of the translation that has been completed.

If you are not satisfied with the provided translation, you can refuse it or open a dispute  and we’ll have it reviewed by our experts for quality and deliver you a revised translation. In the worst case scenario, you may get a full refund as per our policy.

Smartlation has developed an OCR algorithm that enables us to quote instantaneously any file and any format in seconds. Once the translation workload was evaluated our system calculates a final quotation for each translator that was found fit for the job. Smartlation allows its translator’s to set their own terms and pricing and as such at times, we can see big price differences for the same job due to the different pricing that each Translator is requesting. 

Not necessary, translations pricing is correlated to the location where the translator is working from and therefore, translations from cheaper economies can cost less.  Smartlation, unlike other translation services, enables its translator’s to set their own terms and pricing and as we use translators from all over the world, it allows us to provide top translations at cheaper costs. 

The Smartlation team is working 24/7 to make sure that the valued customers get quality jobs well in time, we assure you that the jobs are delivered before time. For big orders translators upload partial completions on a daily basis.