24/7, immediate, transparent, online access to thousands of approved, rated, and qualified freelance translators from around the world. Smartlation is the smartest resource of every translation agency to find freelance translators.
Smartlation marketplace allows its translators to set their own pricing. Along with our automatic process and algorithm this enables us to save up to 60% of the translation process and offer our customers the most competitive pricing in the market.
Our (patented) algorithms find and recommend the best human translators for the job based on multiple parameters such as language, history, skill, profession, availability, and various other parameters
Review translator characteristics based on multiple parameters along with any relevant data we have and choose the best translators for the job based on Price, Skill, Preferences, Availability and Rating
Our system tracks and monitors the human translation process and workflow to make sure the translation will be delivered on time, with a fair price you selected, your privacy protected and high quality.
SMARTLATION offers an extra hand to the translators who are registered there. We allow its registered translators to
– Be exposed to a global array of potential clients.
– Be able to project profit BEFORE taking on a new endeavor.
– Get notifications only when there is a job offered to you.
– Get everything done in one place. No need for different sites for uploads, payments etc.
– Determine how many hours a day you want to work, and how many days a week.
– Determine your own pricing, you will be paid at the per word price you set in your profile while registering.
– Enjoy all the benefits we offer.
Smartlation has developed a unique (patented) algorithm that scans the translator database to find and recommend the best translators for the job based on multiple parameters such as languages, history, skill, expertise, availability and numerous more.
We usually wait for a couple of hours to accept the order, but if the translator does not reply in 4 hours maximum, the customer services department performs the below mentioned tasks
1. Call the linguist to ask if they are available and have any issue with accepting the job offer.
2. If they are not available, offer the task is offered to other translators with high ratings.
3. Get the task done in on time and within the budget while using the translators of their own choice.
In order to offer the best translators with great prices, Smartlation works with professional translators from around the world. As results, Smartlation is required to use multiple payments terms and methods. This model supports charging the payment in advances and helps us keep the prices as low as possible. In case you need other payment terms please contact customer support.
The Translator’s database of Smartlation contains only professional translators who have been approved by Smartlation professional teams. We filter our translator according to strict guidelines that are common in the industry.
Unlike other translation services, Smartlation is constantly tracking each translator and updating every “matching score” parameters in order to provide the best translator for you.
When you upload your document for translation and give specifications, you’ll see a list of translators matching the languages pair and skills with their score, quote and due date. You can choose one or more translators for the job and the the first available will accept it.
Our goal is to provide service of exceptional quality at a great value. We allow the customer to cancel the order on the same day or rejects the order after its completed and submitted.
Any cancellation request after an order has been processed must be submitted through our contact form.
– If the translator has not yet started the translation a full cancellation and refund will be granted.
– If the translation is already in the process, it will be stopped as soon as possible. The client will only be charged for the part of the translation that has been completed.
If you are not satisfied with the provided translation, you can refuse it or open a dispute and we’ll have it reviewed by our experts for quality and deliver you a revised translation. In the worst case scenario, you may get a full refund as per our policy.
Smartlation has developed an OCR algorithm that enables us to quote instantaneously any file and any format in seconds. Once the translation workload was evaluated our system calculates a final quotation for each translator that was found fit for the job. Smartlation allows its translator’s to set their own terms and pricing and as such at times, we can see big price differences for the same job due to the different pricing that each Translator is requesting.
Not necessary, translations pricing is correlated to the location where the translator is working from and therefore, translations from cheaper economies can cost less. Smartlation, unlike other translation services, enables its translator’s to set their own terms and pricing and as we use translators from all over the world, it allows us to provide top translations at cheaper costs.
The Smartlation team is working 24/7 to make sure that the valued customers get quality jobs well in time, we assure you that the jobs are delivered before time. For big orders translators upload partial completions on a daily basis.